[Skip to Content]
young woman in car transportation

Need a ride to your appointment?

A big part of staying healthy is making it to all of your appointments. Get rides to covered health care appointments at no cost if you don’t have any other way to get there.

How to set up your ride

You can schedule a ride by calling LogistiCare at 1-877-779-8617. Call to schedule your ride at least three business days before your appointment. Be sure to call back if your appointment changes or is cancelled.

What you’ll need to schedule a ride

  • Your phone number
  • The address where you’ll be for pickup
  • Your Medicaid number (found on your Medicaid ID card)
  • Name and address of the health care provider you’ll see
  • Date and time of your appointment

Rides may be provided through public transportation, such as a city bus, or by specialized medical vehicles.

On the day of your ride

Be ready one hour before your scheduled pick-up time. Keep an eye out for your driver.

Mileage reimbursement

If you use your own vehicle or have a friend or family member drive you to your health care appointments, you may be able to get mileage reimbursement. Call LogistiCare at 1-877-779-8617 before you go to your appointment.

Emergency transportation

If you need emergency transportation, dial 911.