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A team approach to better care

We are an HIV/AIDS Medicaid specialty plan in Florida. Since 2010, we have been helping members living with HIV/AIDS get access to the care and services that will help them the most. Every member receives a personal treatment plan from a highly trained doctor. Members in case and disease management programs work with one of our case managers on a personal care plan to meet their health goals.

 

Here for you. Here for your loved ones

If you’ve been impacted by a tropical storm, or you’re preparing for one, we’re here to help.

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Stay informed about Coronavirus (COVID-19)

Have questions about COVID-19 vaccines? Visit our COVID-19 Resource Center for more information.

COVID-19 Resources

LiveHealth Online

With LiveHealth Online, you can video chat with a primary care or urgent care doctor 24/7. It’s an easy way to get care anytime, day or night, without leaving home. Go to LiveHealth Online

We’re ready to help

We’re ready to help our members impacted by hurricanes and natural disasters. Learn more

Clear Health Alliance provides

Doctors who specialize in HIV/AIDS treatment icon

Doctors who specialize in HIV/AIDS treatment

Case managers to coordinate your care

Case managers to coordinate your care

A treatment plan to keep you healthy

A treatment plan to keep you healthy

Mental health and substance abuse services

Mental health and substance abuse services

The highest level of privacy

The highest level of privacy


All of your Medicaid benefits, plus extras to help you live your best

See all benefits

Transportation Vendor Change

If you are a member in regions 1-9, your nonemergency transportation vendor is changing to Ride2MD on 06/01/2022. No action is needed on your part. You have the same benefits. You can continue to call the same numbers on the back of your member ID card.

If you, or anyone in your household, have standing orders or prior approvals for trips, that information will be sent to the new vendor.

Call Member Services at 844-406-2398 (TTY 711) Monday through Friday, 8 a.m. to 7 p.m. Eastern time if you have questions. Thank you.

News and updates

Get the Clear Health Alliance mobile app!

Make healthy happen, wherever you go. Always have your member ID card with you. Make check-in easier at your doctor visits or to manage prescriptions.

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We're a call or click away

If you've been impacted by Hurricane Ian, we're here to help.

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We're here to help! Learn how to prepare.

Take your Health Risk Assessment (HRA)

The Health Risk Assessment (HRA) is a quick and easy health questionnaire. When we know more about your health, we can help you get the right care.

Take your HRA
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