A team approach to better care
We are an HIV/AIDS Medicaid specialty plan in Florida. Since 2010, we have been helping members living with HIV/AIDS get access to the care and services that will help them the most. Every member receives a personal treatment plan from a highly trained doctor. Members in case and disease management programs work with one of our case managers on a personal care plan to meet their health goals.
Here for you. Here for your loved ones
If you’ve been impacted by a tropical storm, or you’re preparing for one, we’re here to help.Learn more
Stay informed about Coronavirus (COVID-19)
Have questions about COVID-19 vaccines? Visit our COVID-19 Resource Center for more information.
With LiveHealth Online, you can video chat with a primary care or urgent care doctor 24/7. It’s an easy way to get care anytime, day or night, without leaving home. Go to LiveHealth Online
We’re ready to help
Clear Health Alliance provides
Doctors who specialize in HIV/AIDS treatment
Case managers to coordinate your care
A treatment plan to keep you healthy
Mental health and substance abuse services
The highest level of privacy
All of your Medicaid benefits, plus extras to help you live your bestSee all benefits
Transportation Vendor Change
If you are a member in regions 1-9, your nonemergency transportation vendor is changing to Ride2MD on 06/01/2022. No action is needed on your part. You have the same benefits. You can continue to call the same numbers on the back of your member ID card.
If you, or anyone in your household, have standing orders or prior approvals for trips, that information will be sent to the new vendor.
Call Member Services at 844-406-2398 (TTY 711) Monday through Friday, 8 a.m. to 7 p.m. Eastern time if you have questions. Thank you.
News and updates
Get the Clear Health Alliance mobile app!
Make healthy happen, wherever you go. Always have your member ID card with you. Make check-in easier at your doctor visits or to manage prescriptions.Download the app
We're a call or click away
Your health and well-being are important to us. We want you to have the resources you need, especially before or during a state of emergency or natural disaster.Learn more
Take your Health Risk Assessment (HRA)
The Health Risk Assessment (HRA) is a quick and easy health questionnaire. When we know more about your health, we can help you get the right care.Take your HRA